FAQs

A safe, controlled space where you put on protective gear and smash things — glasses, plates, monitors, TVs, furniture, appliances. We supply everything. You destroy it. We clean it up. You leave feeling great.

Yes — always. We don't do walk-ins. Book online, turn up 10 minutes before your slot. Simple.

12 years old. Anyone under 18 must have a participating adult with them the whole time — not waiting outside. In the room with you.

Nothing special — we provide everything. Overalls, gloves and helmets with visors. Wear comfortable clothes and closed-toe shoes underneath. That's it.

Yes, with conditions. Small electronics (batteries out), ceramics, glassware — generally fine. Anything pressurised, chemical, or hazardous — hard no. Check the rules page or email us if you're not sure.

More than 24 hours notice — full refund. Under 24 hours — no refund. To cancel, use the link in your confirmation email.

1–4 people for Quick Smash and Full Smash. 2–4 for Ultimate Smash. Price is per person, not per session.

Yes. Overalls, gloves and helmets with visors, plus a mandatory safety briefing before every session. You stay safe. The objects do not.

Yep. Purchase online, redeem against any booking. A brilliant gift for someone who has everything — except the memory of smashing a toilet.

Absolutely. Get in touch directly and we'll sort something out. We love a good group booking.

Your session time is fixed — late arrival means less smashing time. Someone else may be booked right after you. Arrive 10 minutes early.

Check your spam folder first — it comes from hello@smashpalace.co.uk. Still nothing? Give us a call on 01522 701639.